Frequently Asked Questions

Everything you need to know about your Mineblock tech experience.

What kind of warranty comes with my electronics?

All Mineblock hardware includes a standard 12-month manufacturer warranty covering technical defects and hardware failure under normal use conditions.

How long does shipping take for high-end components?

Standard shipping typically takes 3-5 business days. For high-value components, we provide insured express shipping which arrives within 1-2 business days.

What is your return policy for opened items?

We offer a 30-day return window. Please note that opened electronic items may be subject to a 15% restocking fee if they are not defective.

Are Mineblock products compatible with international power standards?

Most of our devices feature universal voltage (100-240V). However, we recommend checking the specific product specifications page for the exact power requirements of your model.

Do you offer technical support for setup?

Yes, our dedicated technical team is available via live chat and email from 9 AM to 6 PM EST to assist you with initial configuration and troubleshooting.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and secure financing options like Affirm and Klarna for larger hardware purchases.